November 5, 2021
$75.00 - TMCA member
$85.00 - Non-member
Texas Municipal Clerks Certification Program: Buddy to Boss: The Professionalism it Takes to Make the Switch
Friday, November 5, 2021
Making the transition from peer to supervisor can be more challenging than anticipated, as expectations and relationship terms change. When these new terms of engagement are proactively communicated, opportunities to establish a collaborative, productive work environment significantly improve. When this type of transition takes place, individuals in the department need to demonstrate high levels of professionalism. Being a public servant is a position of high-standing that requires delivery of services in a manner that is satisfactory to citizens/customers and passes the test of public scrutiny.