Current Online Courses Available

The Meaning and Application of Legal Terminology: History and principles of municipal law, overview of federal, state and local law, administrative law, federal, state and local judicial systems and responsibilities.

Organizational Change in Public Service: How do public service organizations become more efficient, effective and innovative to meet customer and citizen needs? This course examines improvement methods such as flattening the organizational structure, teamwork, quality management, performance management, budgeting, and re-engineering.  The course covers the role of leadership in transforming the organizational culture to create a high performance organization

Interpersonal Communication In Organizations:Introduction to principles of communication, intrapersonal, interpersonal and organizational communications, verbal and non-verbal communications, management team communication, public speaking and oral presentation skills, business writing principles, communication skills.

Technical Writing and Communication in Public Service: Develops writing skills applied to public organizations and municipalities.  Participants write news releases, position papers, and technical memos.  The course provides participants with communication skills to convey results and ideas in writing and other forms of presentation.