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Organizational Change in Public Service

Syllabus/Course Schedule

Instructor: Jane A. Long, M.S., A.B.D.
E-mail: Jane@iimc.com
Phone: (219) 662-8749
Cell Phone: (219) 306-6048

Course Length: Four weeks

Course Credit: 6 hours

Course Purpose: The purpose of this course is to provide Municipal Clerks with techniques and strategies to better understand the effects of change and more effectively identify and resolve conflict within their organizations.

Course Objectives:

By the conclusion of the course, the students will be able to:

  • Identify and understand the nature of change
  • Identify and apply the stages of change
  • Understand how to deal with non-stop change in the workplace

Text book:

Bridges, William. Managing Transitions: Making the Most of Change. 2003. Perseus Books Group. ISBN: 0738208248

Course Requirements

Work through the eight learning modules and complete the assignments that are attached to each module.

  • Write a short (50-75-word) response to the discussion postings on the IIMC Discussion Board as instructed in each module to each of the Modules. This “reaction” is your basic appreciation and understanding of the Module’s purpose and meaning, not simply a restatement of the articles.
  • Participate in a dyad or triad discussion of the readings by addressing your reaction message to others in the course but also comment on the messages of others as well when they are sent to you.

Course Assessment

Write a brief (250-300 word) paper entitled: “Managing My Own Transitions – My Plan to Cope with Workplace Change”

Course Schedule

Week

Topic

Assignment

1

Part I – The Problem

  • Managing Transitions – Chapters 1 & 2
  • Discussion postings

2

Part II – The Solutions

  • Managing Transitions – Chapters 3, 4 & 5
  • Discussion postings
  • Case Study

3

Part II – Dealing with Non-Stop Change In the Organization and Your Life

  • Managing Transitions – Chapters 6 & 7
  • Discussion postings

4

Part IV – The Conclusion

  • Communicating Effectively – Chapters 8 & 9
  • Discussion posting

FINAL PAPER DUE

Grade Breakdown:

Written assignments 30%

Discussion board participation 25%

Quizzes 10%

Final paper 35%

Assignment Deadlines This is truly a FOUR WEEK course that covers a large amount of material. Each assignment will have a specific due date and if the assignment is not received by that date, the student will receive a grade of zero for that assignment. In order to successfully pass this course, you MUST complete all eight learning modules and receive at least a 75% on the final paper. Otherwise, you will not receive any credit or points for this course.

Communication Several methods of communication will be utilized in this course to create a “learning community” in this classroom. These will include:

Discussion postings: Two discussion topics per week will be chosen based on the material being presented in the course and posted by the instructor. All students are required to do the following with ALL discussion postings:

    • Respond to the leader’s posting
    • Respond to the responses of at least one fellow classmates postings

E-Mail: The instructor checks e-mail EVERY DAY as this is my preferred method of communication. In other words, I make myself available for questions, concerns or assistance at any time. It is my goal to answer e-mails within 48 hours so you can successfully continue with your work in this course.

Phone: On occasion, some situations require troubleshooting assistance that is difficult to provide via e-mail. Therefore, students are encouraged to contact me via phone whenever the need arises.

One important point to remember about communication, it is a two-way street! PLEASE, keep me informed of your progress in this class and let me know how I may provide assistance. The only way I can help is if you communicate with me.

Expectations of the Online Learner To ensure a productive learning environment for all students, I ask that you respect the following rules:

  • READ, READ, READ---everything about this course and the expectations of you, the online learner.
  • Read the chapters in your book and complete all required assignments by the due dates.
  • COMMUNICATE!
  • Respect your instructor and fellow classmates by following the rules of Netiquette.
  • Uphold the academic integrity policy.

Academic Integrity

The academic evaluation a student receives for a course becomes a permanent college record and it is critical that such records be accurate and consistent. The integrity students learn and exhibit at the college will be a model for the professional integrity they practice when they complete the college work. Accordingly, IIMC has classified academic dishonesty into the following categories:

• Cheating
• Plagiarism
• Unauthorized Collaboration
• Facilitating Academic Dishonesty
• Interference Or Sabotage
• Fabrication
• Retaliation

Any student found violating any of the above academic dishonesty classifications, will be immediately removed from their course without a refund and not permitted to complete coursework for that class.