Interpersonal Communication In Organizations
Syllabus/Course Schedule
Instructor: Jane A. Long, M.S., A.B.D.
E-mail: Jane@iimc.com
Phone: (219) 662-8749
Cell Phone: (219) 306-6048
Course Length: Four weeks
Course Credit: 6 hours
Course Goal: The purpose of this course is to introduce students to principles of communication, intrapersonal, interpersonal and organizational communications. The study will include verbal and non-verbal communication, communicating in work teams, public speaking and oral presentation skills and business writing principles.
Course Objectives:
By the conclusion of the course, the students will be able to:
- More clearly define what is meant by “communications” and identify the impact of their own communication style on others
- Better understand the role of perceptions in communications
- Learn the keys to effective interactions with others
- How to communicate messages clearly and for understanding
- How to deal with counterproductive communications
- The role of e-communications and how to make them more effective
- How to practically implement the learning from this course using simulated situations.
Text books:
- Arrendondo, L. Communicating Effectively, 1 st Edition. McGraw Hill Companies, 2001. ISBN: 13-9780071364294
- Shultz, Hedi. Business Scenarios: A Context-Based Approach to Business Communication, 1 st Edition. McGraw Hill Companies, 2006. ISBN: 13-9780072984248
These text books may be found at the following web site: http://www.mhhe.com
Course Schedule
Week |
Topic |
Assignment |
1 |
Foundations of Effective Communication |
- Communicating Effectively – Chapter 1
- Business Scenarios – Chapters 1 & 2
- Discussion postings
|
2 |
The “Noise” in Communications |
- Communicating Effectively – Chapters 2 & 3
- Business Scenarios – Chapter 3
- Discussion postings
|
3 |
Tools and Tips for Effective Communication |
- Communicating Effectively – Chapters 4 &5
- Business Scenarios – Chapter 4
- Webinar – Date to be determined
|
4 |
Dysfunctional Communication—How to Make it “Functional” AND Digital Communications and Presentations |
- Communicating Effectively – Chapters 6, 8 & 9
- Business Scenarios – Chapters 5, 11 & 12
- Discussion postings
FINAL PAPER DUE |
Grade Breakdown:
Written assignments 30%
Discussion board participation 25%
Webinar participation 10%
Final paper 35%
Assignment Deadlines This is truly a FOUR WEEK course that covers a large amount of material. Each assignment will have a specific due date and if the assignment is not received by that date, the student will receive a grade of zero for that assignment. In order to successfully pass this course, you MUST complete all eight learning modules and receive at least a 75% on the final paper. Otherwise, you will not receive any credit or points for this course.
Course Assessment Write a brief (250-300 word) paper entitled: “How to Integrate Your Interpersonal Communication Style into Your Organization”
Communication Several methods of communication will be utilized in this course to create a “learning community” in this classroom. These will include:
Discussion postings: Two discussion topics per week will be chosen based on the material being presented in the course and posted by the instructor. All students are required to do the following with ALL discussion postings:
- Respond to the leader’s posting
- Respond to the responses of at least one fellow classmates postings
E-Mail: The instructor checks e-mail EVERY DAY as this is my preferred method of communication. In other words, I make myself available for questions, concerns or assistance at any time. It is my goal to answer e-mails within 48 hours so you can successfully continue with your work in this course.
Phone: On occasion, some situations require troubleshooting assistance that is difficult to provide via e-mail. Therefore, students are encouraged to contact me via phone whenever the need arises.
One important point to remember about communication, it is a two-way street! PLEASE, keep me informed of your progress in this class and let me know how I may provide assistance. The only way I can help is if you communicate with me.
Expectations of the Online Learner To ensure a productive learning environment for all students, I ask that you respect the following rules:
- READ, READ, READ---everything about this course and the expectations of you, the online learner.
- Read the chapters in your book and complete all required assignments by the due dates.
- COMMUNICATE!
- Respect your instructor and fellow classmates by following the rules of Netiquette.
- Uphold the academic integrity policy.
Academic Integrity
The academic evaluation a student receives for a course becomes a permanent college record and it is critical that such records be accurate and consistent. The integrity students learn and exhibit at the college will be a model for the professional integrity they practice when they complete the college work. Accordingly, IIMC has classified academic dishonesty into the following categories:
• Cheating
• Plagiarism
• Unauthorized Collaboration
• Facilitating Academic Dishonesty
• Interference Or Sabotage
• Fabrication
• Retaliation
Any student found violating any of the above academic dishonesty classifications, will be immediately removed from their course without a refund and not permitted to complete coursework for that class.
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